Overview:

We are seeking a motivated and dynamic Internal Sales Executive to join our team. The primary responsibility of this role is to collaborate closely with the Business Development Managers to facilitate the conversion of prospects into active customers.

This position requires excellent communication skills (and an advanced level of Spanish and Proficiency level of English), strong organizational abilities, and a proactive approach to driving sales success.

Responsibilities:

• Profile Management: Create and maintain accurate client profiles in our CRM system, ensuring all relevant information is documented for effective communication and follow-up.
• Session Organization: Schedule and organize demo sessions to showcase the features and benefits of our Booking Portal to prospective clients. Provide training and support during these sessions to ensure prospects are equipped with the knowledge to utilize our services effectively.
• Client Contact: Identify the ambassador at the client’s end, maintain active communication, build trust, promote the brand, stay top of mind, and create opportunities to activate the account.
• Client Activity: Track and monitor client activity as they begin using our services, proactively identifying any issues or areas for improvement. Collaborate with internal teams such as customer service, quality assurance, administration, and accounts receivable to address client needs and ensure high satisfaction levels.
• Reporting: Generate regular reports on sales activities, conversion rates, and client engagement metrics. Provide insights and recommendations based on data analysis to optimize sales strategies and improve overall performance.