Introdução
Claire Joster is looking for a IT Functional Business Analyst (m/f). Our client operates in the area of financial services.
Função
- Supporting the definition of our domain-wide rollout roadmap for standard processes;
- Focus on delivering standard requirements in a complex environment;
- Responsible for defining design standards for future documents (ARIS or similar);
- Provide benchmarks, best practice, sparring and knowledge transfer to several teams;
- Participation in multiple projects simultaneously;
- In the incident management process, you need to be responsible for monitor incident process, support internal teams and support the IT service provider;
- In the problem management process, you need to support the internal team and all the problem process they may have;
- Support business regarding IT problems and doubts;
- Support Application Landscape management and information security system process.
Requisitos
- Previous experience of 1 year in similar positions, like Functional Analyst, Business Analyst, Business Process Analyst, Support Application;
- Demonstrated Financial experience (Automotive), Retail, Wholesale and Renting ( a distinct advantage ); Insurance & Services;
- University degree in Information Technology Management or Computer Science or a comparable degree;
- Process Oriented;
- Team Oriented Skills;
- Native Portuguese, proficiency in English;
- Profound Knowledge of MS Office;
- Profound Knowledge of creating complex calculations in tools like Excel, MS Acces;
- Knowledge in SQL and will be an advantage knowledge in C#.
03/6/2025