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IT Security Support (m/f) – Porto

Introdução

Claire Joster is currently recruiting for a reference client in the Financial Services area, which intends to strengthen its internal structure with the integration of an IT Security Support (m/f).

Função

  • Conception of measures to ensure the quality of work and their reporting and tracking;
  • Classification, content check (according to ISMS) and plausibility check of IT security inquiries as well as their independent processing of standard inquiries;
  • Creation of work packages based on local requirements and ISO 27001 as well as their transfer to a ticket system;
  • Creation and expansion of complex documentation and presentations;
  • The continuation of an existing security management request system for the following topics, among others:
    o IT Security Service & Support national and international;
  • Coordination and implementation of regular meetings for the exchange of IT security topics (national and international);
  • Establishment and expansion of IT security support processes (national and international);
  • Development of guidelines and implementation of controls from the ISMS area of ISO27001 and other regulatory requirements at the formal level:
    o Collection of KPIs within the framework of the ICS;
    o Independent tracking of measures in the event of deviations;
  • Creation and maintenance of a report on IT security KPIs and derivation of measures in the event of deviations (national and international).

Requisitos

  • Degree in computer science, Cybersecurity, Risk Management or any equivalent;
  • +2 years of professional experience in the field of IT Service and Risk Management;
  • At least one year of operational experience in the field of IT system operation / IT security / IT Risk;
  • Confident handling of all organizational levels of IT (national and international);
  • Have an overview of technical and functional solutions in IT control centres;
  • Experience in setting up IT action tracking;
  • Certifications on ITIL Foundation (IITIL V3 Minimum) and Prince2 (or similar);
  • Ideally Project Management Certification (Junior);
  • Technical project management experience desirable;
  • Implemented at least one security/infrastructure project (up to 30 man-days);
  • Experience in the application of various process models such as Scrum, Kanban, LCM;
  • Clear and precise communication with markets and stakeholders, both written and verbal;
  • Fluent in English (spoken and written) & German (is a plus);
  • Availability to travel.

Oferta

  • Long-term contract;
  • Competitive package including private health insurance, life insurance and meal allowance (pay by meal card);
  • Bonuses and benefits depending on performance;
  • Schooling allowance and pension scheme;
  • Opportunity to work on an international project and be part of multicultural and multidisciplinary team.
10/7/2025