Introdução
Claire Joster is currently recruiting for a reference client in the Financial Services area, which intends to strengthen its internal structure with the integration of a TAM/Requirement Engineer (M/F).
Função
· Specify, validate, and ensure implementation of technical and operational requirements.
· Coordinate and manage resolution of technical findings, patches, updates, and certificate renewals.
· Review implementation alternatives and ensure compliance with architecture principles, developer guidelines, and corporate standards.
· Ensure the availability and approval of complete and up-to-date technical documentation.
· Support the development and alignment of the technical application strategy.
· Identify and drive implementation of technical optimization opportunities.
· Participate in and lead meetings related to change requirements, advising IT Service Managers and business requesters.
· Evaluate and support the implementation of functional requirements from a technical perspective.
· Contribute to IT Service Continuity Management (ITSCM) by identifying RRP-IT update needs, coordinating tests, and participating in ITSCM meetings.
· Define and evaluate monitoring requirements and data for IT Service Managers and other stakeholders.
· Review and approve infrastructure and development-related solutions, including system process adjustments and technical integrations.
· Support training and knowledge transfer to country subsidiaries in coordination with IT Service Management processes (Incident, Problem, Change, Config, Request Fulfillment).
· Manage penetration tests, assessments and security findings fixes
· Identify risk findings through vulnerabilities, security incidents, audits, logging and other security programs and determine how to integrate these into the risk management
· Contribute to company infrastructure and security assessments, including operational tasks automation
· Supporting internal and external audits
· Keep the documentation of the application lifecycle up to date
Requisitos
· Bachelor’s or master’s degree in computer science, information technology, engineering, or a related field.
· Proven experience in technical application management, IT operations, or requirements engineering.
· Minimum of 5 years of experience in Application Security or related areas
· At least 2 years of experience in requirements engineering related to processes
· Strong understanding of IT infrastructure, application lifecycle management, and enterprise architecture.
· Experience with OpenText Service Management (SMAX), ITSM, Operation Orchestration, and Reporting
· Excellent communication and stakeholder management abilities
· Ability to translate business needs into technical requirements
· Team player with a collaborative mindset
· Experience with ITIL processes and service management tools
· Familiarity with monitoring tools, patch management, and certificate lifecycle
· Knowledge of ITSCM principles and practices
· Fluent in English (written and spoken);