Introdução
Claire Joster is currently recruiting for a reference client in the Financial Services area, which intends to strengthen its internal structure with the integration of a IT Applicational Analyst (M/F).
Função
- Supporting the definition of our domain-wide rollout roadmap for standard processes
- Focus on delivering standard requirements in a complex environment
- Responsible for defining design standards for future documents (ARIS or similar)
- Provide benchmarks, best practice, sparring and knowledge transfer to several teams
- Participation in multiple projects simultaneously
- In the incident management process, you need to be responsible for monitor incident process, support internal teams and support the IT service provider.
- In the problem management process, you need to support the internal team and all the problem process they may have.
- Support business regarding IT problems and doubts.
- Support Application Landscape management and information security system process.
Requisitos
- Previous experience of 1 year in similar positions, like Functional Analyst, Business Analyst, Business Process Analyst, Support Application.
- Demonstrated Financial experience (Automotive), Retail, Wholesale and Renting ( a distinct advantage ); Insurance & Services.
- University degree in Information Technology Management or Computer Science or a comparable degree.
- Process Oriented.
- Team Oriented Skills.
- Native Portuguese, proficiency in English.
- Knowledge of ISO quality Standards related to ITC&BPM activities.
- Profound Knowledge of MS Office. · Profound Knowledge of creating complex calculations in tools like Excel, MS Acces.
- Knowledge in SQL and will be an advantage knowledge in C#.
- Speaks & writes English fluently
03/12/2024